Contact us

Welcome

Email: greemotion@hotmail.com

Each item is handmade, so it may be slightly different from the one pictured. Many designs are unique with only one piece for sale. So it is strongly recommended that you buy early if you don’t want to miss them. Remember to order in advance if you want to send something as gift.

Shipping details

Please kindly leave your contact number to us since it's needed for shipping. $8 ordinary shipping takes 15-20 days in most cases. But we are unable to guarantee that because international shipping highly depends on local customs and post service. If you do not receive your item in time, please contact us immediately for further assistance. $25 DHL Express is a good choice if you would like to receive your parcel more quickly. It can shorten the shipping time to 5-7 days under normal conditions. All tax and additional fees determined by customs officials are the responsibility of the buyer.

Refunds, returns & exchanges

Returns are ONLY accepted for defective, malfunctioned, incorrect or parts-missing items caused by our fault. Please notify us and simply return the item with all parts and accessories packed within 7 days of receipt. Please ship returns in a padded envelope or insulated box to keep it safe. If defective, malfunctioned or parts-missing items are no longer available, a refund may be issued.

Additional information

We accept PayPal ONLY. It is easy and safe. PayPal allows you to pay by credit cards, debit cards, bank transfers and PayPal account balances. We apologize that we cannot accept other payment methods like cheque or postal orders temporarily. If you do not have PayPal account, please sign up and learn more about PayPal at www.paypal.com.